TIP: The Payment Hold Change History provides information on when payment holds were placed and removed and the reason for the hold.
A payment hold can be placed on an individual program or all programs that the Organization participates in.
The Payment Holds feature enables authorized state users to issue or view payment holds on an Organization for a specific month/year, by program. Organizations can still enter claims when a payment hold is in place; however, a payment will not be issued by the system for the selected month/year and program until the hold is removed.
To view or modify a Payment Hold
1. On the Applications menu, select Organization Manager. If necessary, search for and select an Organization.
2. Once an Organization has been selected, select Payment Holds. The Payment Holds screen displays.
3. Make any desired modifications.
4. Select Save. A confirmation screen displays.
5. Select
<Edit to return to the Payment Holds screen you just modified.
-OR-
Select Finish to return to the Organization Manager Menu screen.
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TIP: The Payment Hold Change History provides information on when payment holds were placed and removed and the reason for the hold. A payment hold can be placed on an individual program or all programs that the Organization participates in. |
To remove a Payment Hold
1. On the Applications menu, select Organization Manager. If necessary, search for and select an Organization.
2. Once an Organization has been selected, select Payment Holds. The Payment Holds screen displays.
3. Uncheck each checked month checkbox.
4. Select the blank space from the drop-down menu for the Reason Code.
5. Select Save. A confirmation screen displays.
6. Select
<Edit to return to the Payment Holds screen you just modified.
-OR-
Select Finish to return to the Organization Manager Menu screen.