Organization Manager Menu

The Organization Manager Menu allows authorized State users to access the Organization Profile, Site Manager, Batch Hold, and Payment Hold functions.

 

To access the Organization Manager Menu

1.        On the blue menu bar, select Applications The Applications menu screen displays.

2.        On the menu, select Organization Manager. If an Organization has already been selected, the Organization Manager Menu screen displays.

If no Organization has been selected, use the Organization Search feature to search for and select an Organization.

The following table describes the features available from the Organization Manager screen.

 

Item

Description

 

Organization Profile

Provides specific information for the Organization, including identification numbers, and program participation.

 

Site Manager

Provides access to the list of sites associated with the Organization and the ability to access a specific Site Profile

 

Batch Holds

Provides the ability to place a hold on all future claim month payments for a selected Organization. The system will maintain submitted claim data, but will not process any payments for all future claim months until the batch hold is removed

 

Payment Holds

Provides the ability to place specific claim month payments on hold for a selected Organization.  For the specific claim month(s), the system will maintain submitted claim data, but will not process any payments for these specific claim months until the payment hold is removed.

TIP: It is more common to place a Batch Hold on an Organization rather than a Payment Hold.  The Batch Hold will ensure no payments are issued; the Payment Hold will only ensure that claim payments for a specific month/year are not issued.