Batch Holds

The Batch Holds feature enables authorized state users to issue or view payment holds for an Organization, by program. Organizations can still enter claims when a batch hold is in place; however, no payments will be issued by the system for the selected program until the hold is removed. 

 

To view or modify a Batch Hold 

1.        On the Applications menu, select Organization Manager. If necessary, search for and select an Organization.

2.        Once an Organization has been selected, select Batch Holds. The Batch Holds screen displays.

3.        Make any desired modifications.

4.        Select Save. A confirmation screen displays.

5.        Select <Edit to return to the Batch Holds screen you just modified.
-OR-
Select Finish to return to the Organization Manager Menu screen.

TIP: The Batch Hold Change History provides information on when batch holds were placed and removed and the reason for the hold.   

A batch hold can be placed on an individual program or all programs that the Organization participates in.

 

To remove a Batch Hold 

1.        On the Applications menu, select Organization Manager. If necessary, search for and select an Organization.

2.        Once an Organization has been selected, select Batch Holds. The Batch Holds screen displays.

3.        Uncheck the All Months checkbox.

4.        Select the blank space from the drop-down menu for the Reason Code.

5.        Select Save. A confirmation screen displays.

6.        Select <Edit to return to the Batch Holds screen you just modified.
-OR-
Select Finish to return to the Organization Manager Menu screen.